Getting to know your library eResources
A CILIP Training Session for Staff Working in Public Libraries
Online Half-Day Course
9 August 2022 10am-1pm
Access to information and services in our libraries has evolved in recent years to be are as much about online resources as physical books. With our customers becoming more technologically enabled, we need to know how to assist and direct them to the information they require across our whole digital library. With such a wide range of eResources at our disposal it can sometimes feel overwhelming to remember which one is which and what they contain in order to assist a customer has a query.
This session provides a whistle stop tour of the eResources we have available. We’ll be covering key resources, what the content is, what devices they work on, a variety of useful features that it’s handy to know about, and who might best benefit from them.
You’ll learn for which queries digital should be the first port of call, and by the end you will have increased your confidence so that when a customer next asks you, for instance, where they can find an article on an obscure Lord from the 16th century, you’ll know where to turn.
Learning Objectives:
- Develop an understanding of the purpose and scope of eResources
- Learn about the key eResources and how they can be used by customers including the key functions for use, accessibility etc.
- Build confidence in signposting customers to relevant eResources that will assist their queries
Trainer: Georgina Carr, Digital Library Manager, Lincolnshire Libraries
Georgina has worked in public libraries since 2011 (though she started as a volunteer at the age of 16). She has worked across multiple libraries in a frontline capacity, managed acquisitions and stock management, and most recently was the manager of Market Rasen Library.
Her passion for digital has been at the heart of her career so far and she advocates for libraries remaining sustainable for the future. In her current role she manages Lincolnshire’s 16th core library: the digital library, which encompasses the service’s website, catalogue and social media, as well as dealing with queries, developing digital collections and helping to inform the leadership team with analysis of their use.
In her spare time Georgina is a small business owner, content creator and trains small businesses in how to use their digital skills to succeed in business.
Professional Knowledge and Skills Base (PKSB)
This course supports the following area of the
PKSB:
13,3 Library, information and knowledge technologies
Venue: Online using Zoom
The course is hosted through our online video conference system. This software is optimal for audience participation and provides free, accessible and remote access. Delegates will be sent details of the Zoom link as part of their joining instructions.
There are lots of other sessions in 2022 for those working in public libraries
find out more
A CILIP Training event, provided for library staff working for GLL [and open to public library staff everywhere]
Print Page
